Change the Installed Backup Account

Warning! The account name encoding is specific to the configuration file: you must replace the > character with - and the - character with -- (double dash).
For example, the account revendeur>client>poste-1 becomes revendeur-client-poste--1.
Please keep this in mind while following the procedure below.

On Windows

1. Stop the service

Stop the "Arx One Backup" service via the system services console (services.msc from the Start menu).

2. Edit preferences

Edit the file C:\ProgramData\ArxOne\Backup\BackupAgent.conf. Replace the installed account name with the one you want to use in the line starting with the keyword Account: .

Rename the keyword ProtectedPassword: to Password: and enter the target account password in plain text. When the service restarts, the password will be encrypted again.

3. Restart the service

Start the "Arx One Backup" service via the system services console (services.msc from the Start menu).

On Linux

1. Stop the service

In a terminal, type: service arxone-backup stop

2. Edit preferences

Edit the file /usr/local/etc/arx.one/backup/backupagent.conf. Replace the installed account name with the one you want to use in the line starting with the keyword Account: .

Rename the keyword ProtectedPassword: to Password: and enter the target account password in plain text. When the service restarts, the password will be encrypted again.

3. Restart the service

In a terminal, type: service arxone-backup start

On Synology DSM

1. Stop the service

In the NAS Package Center, go to installed packages and stop Arx One Backup.

2. Edit preferences

Enable the SSH service from the NAS Control Panel (Terminal & SNMP section).

Using an SSH client, edit the file /usr/local/etc/arx.one/backup/backupagent.conf. Replace the installed account name with the one you want to use in the line starting with the keyword Account: .

Rename the keyword ProtectedPassword: to Password: and enter the target account password in plain text. When the service restarts, the password will be encrypted again.

Remember to disable SSH if it is no longer needed after modifying the configuration files.

3. Restart the service

Start the "Arx One Backup" service via the NAS Package Center.