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Restore

There are three types of restore:

  • Restoring a single file
  • Restoring a dataset (files, folders, all data)
  • Restoring a system (Windows, all software and personal files that were present in the system image)

File restore

Single file​

File selection​

Expand the file system tree until you reach the file to restore.

Click the gear icon to the right of the file name.

File to restore

The inspector then displays a set of information related to the file to restore.

All available versions of the file to restore are displayed.

Version to restore

Restore​

By clicking the "View" button to the right of the version to restore, you download it into a cache and open it with the associated application.

Your file is now available and you can save it back to its original location.

This operation takes a variable amount of time depending on the file size and your connection speed to the data storage servers.

Dataset​

Data selection​

Expand the tree until you reach the data you want to restore.

Select each file or folder by clicking the checkbox to the left of its name.

Folder selection

The display of restorable data is linked to the chosen restore date. If you have already selected a specific restore date, this may impact which data is presented as restorable.

Destination location​

Below the data selection is the restore location.

By default, data is restored to its original location.

If you want to change the destination location:

  • Click "Choose a location ..."
  • Expand the tree to the selected location
  • Click the chosen location to select it
  • Confirm by clicking "Select this directory"

Specific location

Data date​

Below the restore location is the restore date. This date allows you to restore a file as it was at a specific point in time.

By default, data is restored in its latest known state.

If you want to change the target date for your restored data, you have two options:

  • Use the timeline
  • Use the calendar and clock

Using the timeline:

  • Move the handle along the slider to reach the desired date.

Using the calendar:

  • Click the calendar or the date, then select the desired day.
  • Click the clock or the time and choose your target time.

Choose the time

Changing the date displays the state of the files as it was at the selected time.

If a dataset is greyed out and struck through, it means it did not exist on the selected date.

Restore​

Click the "Restore" button and the data restore will begin.

This operation takes a variable amount of time depending on the file size and your connection speed to the data storage servers.

Warning! About data state:

Data changes over time. One of the roles of the backup solution is to keep a history of these changes. This allows you to return to a precise state of the data when needed.

Deleting a file or directory is a change of state, backed up the same way as other changes.

Therefore, a file deleted before being backed up and restored in its latest version would not restore the deleted file.

In that case, you must return to an earlier version of the file, according to your retention rules, if you want to restore a usable version.

This may seem confusing, but when restoring a directory in its latest known state, only the files present at the last backup are restored.

Restoring data from the console​

System restore

Restoring a Windows system image​

To restore a Windows system image, follow these instructions:

  1. Connect the disk containing the backup to your machine.
  2. Also connect a bootable Windows USB key to access the recovery environment.
  3. Access the Windows Recovery Environment (WinRE):
  • Windows: boot into Windows advanced startup options >gt; Troubleshoot.

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  1. Start the system image recovery tool:
  • Advanced options >gt; System Image Recovery.

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  1. Sign in with an administrator account.

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  1. Once the system image recovery tool starts, you can choose to use the last detected system image or select another system image from a local disk, a network location, or a DVD. To have the most choices, click Select a system image.

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  1. Select the location where the system image to restore is stored, then click Next.

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  1. If the system image is on a network location or an undetected device, click the Advanced button.

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  1. Then select the system image to restore on the computer.

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  1. If needed, select the following restore options:

  • Format and repartition disks. If the checkbox is:

    • Greyed out and checked: the entire disk will be formatted and repartitioned to match the partition structure as it was when the system image was created. This occurs when restoring a system image to a new disk or to the original disk whose partition structure has been modified. All data on the disk will be deleted.

    • Greyed out and unchecked: you cannot format and repartition disks. This occurs when restoring a system image to the same disk it was created from.

    • Not greyed out: you can format and repartition disks. If you check the box, all existing partitions will be deleted and all disks reformatted as defined in the system image (you can exclude certain disks). If you do NOT check the box, the system image will be restored only to the Windows partition; other partitions will not be affected.

    • Restore system drives only: restores only the partitions related to Windows (ESP partition, MSR partition, WinRE partition, and Windows partition); no other partitions will be restored.

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  1. Finally, click Finish to start restoring the system image to your machine’s disk(s).

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Restoring the system image takes more or less time depending on the image size and system performance.

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In a few moments, your computer will restart and you will find Windows and all the software and personal files that were present in the system image!