Skip to main content

Installation Troubleshooting

Symptoms

If the following alert appears during installation:

cant-start.png

The details display content similar to the following:

PLATFORM VERSION INFORMATION
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.296
System.Deployment.dll : 4.0.30319.1 (RTMRel.030319-0100)
clr.dll : 4.0.30319.296 (RTMGDR.030319-2900)
dfdll.dll : 4.0.30319.1 (RTMRel.030319-0100)
dfshim.dll : 4.0.31106.0 (Main.031106-0000)

SOURCES
Deployment URL : http://download.arx.one/backup-ui/windows/stable/Backup%20management%20console.application

ERROR SUMMARY
A summary of the errors is provided below. Details of these errors are listed later in the log file.
* Activation of http://download.arx.one/backup-ui/windows/stable/Backup%20management%20console.application resulted in an exception. The following error messages were detected:
+ Exception reading the manifest from http://download.arx.one/backup-ui/windows/stable/Backup%20management%20console.application: the manifest is invalid or could not be opened.
+ The XML signature of the manifest is invalid.
+ Unable to create SignatureDescription for the provided signature algorithm.

COMPONENT STORE TRANSACTION ERROR SUMMARY
No transaction errors were detected.

WARNINGS
No warnings were issued during this operation.

OPERATION PROGRESS STATUS
* [05/22/2017 15:26:47]: Activation of http://download.arx.one/backup-ui/windows/stable/Backup%20management%20console.application started.

ERROR DETAILS
The following errors were detected during this operation.
* [05/22/2017 15:26:51] System.Deployment.Application.InvalidDeploymentException (ManifestParse)
- Exception reading the manifest from http://download.arx.one/backup-ui/windows/stable/Backup%20management%20console.application: the manifest is invalid or could not be opened.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(...)
--- Inner Exception ---
System.Deployment.Application.InvalidDeploymentException (SignatureValidation)
- The XML signature of the manifest is invalid.
- Source: System.Deployment
--- Inner Exception ---
System.Security.Cryptography.CryptographicException
- Unable to create SignatureDescription for the provided signature algorithm.
- Source: System.Security

Resolution

The issue may be related to the following points: